Available exclusively to MWH Soft customers, Club MWH Soft is a comprehensive customer support, training and software maintenance program that ensures the longevity and usefulness of MWH Soft products. It gives subscribers instant access to a full range of product, finance, marketing, training and sales benefits. For a low, fixed annual fee, members receive a complete solution to software upgrades/updates, incremental new modules/product extensions, personalized software, and engineering support direct from MWH Soft technical experts, and comprehensive hands-on training to help extend software skills.

Two new valuable programs have been added to Club membership benefits in direct response to customers' feedback. These programs offer benefit packages tailored to best meet Club MWH Soft members' needs and wants to help them transform their businesses into more competitive and successful operations, and better serve their customers.

The Preferred Customer Program

The MWH Soft Preferred Customer Program offers a complete package of discounted software, expert priority technical support, and training for a small fixed annual fee. In addition to giving utilities automatic ongoing access to the latest MWH Soft product releases and upgrades in all industry segments, the new program allows organizations to increase their range of software applications - and their productivity - while reducing total software costs. In addition, unlimited access streamlines software administration, and the annual term simplifies budgeting and accounting.

The goal of the Preferred Customer Program is to further strengthen MWH Soft's relationship with progressive utilities around the world. By giving Preferred Customers convenient access to high-quality modeling solutions and premier support services at a low, fixed annual fee, MWH Soft can ensure that they continuously receive the very best solutions to address their ever-evolving needs, boost productivity, increase efficiency, maximize satisfaction, and contribute to the knowledge base of the water and wastewater industries. As a part of this plan, MWH Soft accords priority status to Preferred Customer requests for new features and functionalities.

Qualified utilities subscribing to the Preferred Customer Program join a world-class community of water and wastewater modeling professionals who have the opportunity to share their knowledge and expand their learning by networking, attending the MWH Soft Annual User Conference and workshops at a discounted rate, and publishing case studies on the MWH Soft web site. Because they're able to acquire the newest software, license upgrades, textbooks and training classes at a discounted rate, Preferred Customers can keep their staffs current on the latest infrastructure modeling and optimization technology - making it easier for GIS, engineering, and planning managers to maintain well-trained organizations, leverage the latest technology, and maximize efficiencies.

"The Preferred Customer program allows us to budget in advance for a range of software applications and rest assured that our engineers will always be well trained on the latest software and empowered with the quickest, most comprehensive and reliable support. MWH Soft listens to our needs and concerns, and its staff always make sure that we are completely satisfied."
-- Jeffrey Pecenka, P.E., Supervising Engineer, Cheyenne Board of Public Utilities, Cheyenne, Wyoming

The Business Partner Program

The goal of the MWH Soft Business Partner Program is to bring MWH Soft and key industry/technology leaders closer together to better meet the needs of the water and wastewater user communities. The program offers partners the opportunity to leverage MWH Soft technological strengths, expertise and vast user base to create and maintain a competitive edge, expand their businesses, and attain greater success.

Business partners are selected based on their proven track records and skill sets in architecting, designing and planning infrastructure solutions using MWH Soft software. This prerequisite ensures that customers have convenient access to high-quality, end-to-end modeling solutions, training, and services from a growing number of highly skilled partners trained, supported, and certified by MWH Soft.

Qualified partners join a worldwide network of top business leaders who offer a broad array of products and services that provide customers with diverse CAD and GIS solutions for managing their infrastructures. Among many benefits, business partners receive discounts on the newest software, license upgrades, textbooks, training classes, registrations for the annual users conference, and business-critical technical support. They also gain greater visibility by sponsoring events and conferences, publishing case studies on the MWH Soft web site, reviewing and proposing new product features and functionalities, using the MWH Soft Business Partner Trademark (logo) in their marketing materials, and passing on product and training discounts to their clients.

"Partnering with MWH Soft offers significant benefits to the water and wastewater industries, as the company's business partners are uniquely qualified to support successful deployment of MWH Soft industry leading products and innovative technologies."
-- Paul M. Hauffen, President, IDModeling, Inc., Pasadena, California

For more information about Club MWH Soft, visit www.mwhsoft.com.